Shipping Information – International
You will receive an “order confirmation” e-mail as soon as you have placed an order.
If you don’t receive the “order confirmation” e-mail, you may have misspelled your e-mail address or the confirmation e-mail may be in your junk mail box.
In either case, please check if you received the confirmation e-mail. If you don’t receive the e-mail, we won’t be able to contact you regarding your order.
○After confirming the payment by bank transfer, we will ship the order within three business days.
For customized items, After we received an order, we will contact you and let you know how long we will need for production before we ship the order.
From Mon. to Friday (except holidays) 10:00A.M.-5:00P.M.
In case the items are out of stock or sold out, we will you contact you to inform the situation. In that case, we might not be able to deliver or shipment might be delayed.
○Our shipping department is closed on Sat., Sun. and holidays.
We might need a little more time for shipping during the new year holidays, long weekends or due to transportation conditions.
You can see the shipping cost on each item.
When you have multiple items to order, the highest shipping cost per item will be applied for all merchandise.
If you order more than 5 units for the same product, please contact us in advance. We will inform you how much shipping would cost.
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○After confirming the payment, we will ship the order within 5 business days.
From Mon. to Fri. (except holidays) 10:00A.M.-5:00P.M.
○The total payment: product price (tax included) + shipping
○If we cannot confirm the payment in 10 days, the order will be canceled.
○About “a detailed purchase statement”
We will enclose “a purchase detailed statement” with the order.
If the shipping address is different from the billing address, we will mail the detailed purchase statement to the billing address.
<About Noshi – gift wrapping>
We use eco-friendly paper for gift wrapping.